Privacy Policy

Information We Collect

What You Give Us Directly

When you sign up for our courses or contact us, you share information with us. This typically includes:

• Your full name and email address
• Phone number (optional, but helpful for course updates)
• Payment information when you enroll in programs
• Portfolio work and project submissions
• Messages you send through our contact forms

Information We Collect Automatically

Like most websites, we gather some technical data when you visit skilnovadrive.space. This helps us improve your experience and fix problems quickly:

• Your IP address and general location (city level, not your exact address)
• Browser type and device information
• Pages you visit and how long you stay
• Links you click and features you use
• Time and date of your visits

How We Use Your Information

Your data serves specific purposes, and we don't use it for anything beyond what's listed here:

We respect your inbox. Our emails focus on educational content and course-related information. You can adjust your communication preferences anytime through your account settings.

Data Storage and Security

Where Your Data Lives

Our servers are located in secure data centers that meet international security standards. We use encrypted connections (that's the padlock you see in your browser) to protect data traveling between your device and our servers.

How We Protect It

Security isn't just a checkbox for us. We implement multiple layers of protection:

• All passwords are encrypted using industry-standard methods – we can't see your actual password
• Payment information goes through certified payment processors, not our servers
• Regular security audits help us identify and fix vulnerabilities
• Access to student data is restricted to authorized team members only
• We maintain backups to prevent data loss from technical failures

Sharing Your Information

We don't sell your data to third parties. Period. However, running an online education platform requires working with some trusted partners:

Essential Service Providers

• Payment processors handle transactions securely (they never share your full card details with us)
• Email service providers deliver course materials and notifications
• Cloud hosting services store your submitted work and course content
• Analytics tools help us understand how students navigate the platform

These partners sign agreements requiring them to protect your data and use it only for specified purposes. They can't use your information for their own marketing.

Legal Requirements

In rare cases, we might need to share information if required by Egyptian law, court orders, or to prevent fraud or harm. We'll only share what's legally necessary and will inform you unless prohibited by law.

Your Rights and Choices

Your data belongs to you. Here's what you can do with it:

Access Your Information

Request a copy of all personal data we hold about you. We'll provide it in a readable format within 14 days. Log into your account or email info@skilnovadrive.space with "Data Access Request" in the subject line.

Correct Inaccurate Data

Update your profile information directly through your account dashboard. If something's wrong and you can't fix it yourself, contact our support team.

Delete Your Account

You can request account deletion at any time. We'll remove your personal information within 30 days, though we might keep some records for legal compliance (like transaction history for tax purposes). Course completion certificates remain in our system but are anonymized.

Opt Out of Communications

Every email we send includes an unsubscribe link. You'll still receive essential messages about courses you're enrolled in, but we'll stop sending promotional content immediately.

Data Retention

We don't keep your information forever. Here's how long different types of data stick around:

After these periods, we either delete the data or anonymize it so it can't be linked back to you personally.

Cookies and Tracking

Our website uses cookies – small text files stored on your device that help the site function properly. Some are essential, others improve your experience.

Essential Cookies

These keep you logged in and remember your course progress. The site won't work properly without them. They expire when you close your browser or after 30 days of inactivity.

Analytics Cookies

These help us understand which course features students find most valuable. The data is aggregated and anonymous – we see patterns, not individual behavior.

You can block cookies through your browser settings, but this might affect how the platform works. Most browsers let you control which types of cookies you accept.

Student Work and Intellectual Property

The 3D models, textures, and other creative work you submit during courses belong to you. We only use your work for:

• Providing feedback and grading
• Showcasing student achievements (with your explicit permission)
• Improving our teaching methods internally

Before featuring any student work publicly – on our website, social media, or marketing materials – we'll ask for your written consent. You can say no without any impact on your grades or course access.

Age Restrictions

Our courses are designed for students aged 16 and older. If you're under 18, we require parental consent before you can enroll. Parents or guardians must provide their contact information and approve data collection for minors.

If we discover that we've collected data from someone under 16 without proper consent, we'll delete that information immediately and notify the account holder.

Changes to This Policy

We update this privacy policy occasionally to reflect new practices or legal requirements. When we make significant changes, we'll email active students and post a notice on the website.

The "Last Updated" date at the top of this page shows when we last revised the policy. We keep previous versions archived – if you want to see what changed, contact us and we'll explain the differences.

Continuing to use our platform after changes take effect means you accept the updated terms. If you disagree with new policies, you can close your account before they go into effect.

International Data Transfers

While Skilnova Drive operates from Egypt, some of our service providers have servers in other countries. When your data crosses borders, we ensure those providers meet security standards equivalent to Egyptian requirements.

If you're accessing our platform from outside Egypt, your information will be transferred to and processed in Egypt according to this privacy policy and Egyptian law.